Routing
Routing and transportation planning
When I moved to Vancouver in 2007, my first job was route planning—and I had no idea where anything was.
A planning perspective shaped by experience
We had no map-based routing system, no templates, and nothing else to work from. All I had were printed manifests from the week before, with drivers’ notes about what had gone wrong. I used to photocopy pages from map books—yes, printed map books—and mark down where common stops were so I could visualize them.
That early experience informed how I think about route planning.
Planners need tools that help them visualize where stops are, and they need access to the history behind the plan: which decisions worked and which needed improvement. Most of all, the planner needs to be the one driving the system.
No black box can fully understand the feedback drivers bring back. It takes a person to interpret and validate that feedback, then decide what should become part of the baseline going forward.
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